FAQs & Troubleshooting
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128 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Does NC-2200w work with Windows Vista?
- 4What is a "Generic PCL Driver"?
- 5Can I use non-Brother or third party supplies with the Brother machine?
- 6How do I factory reset the print server?
- 7Delete print jobs from the print queue.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9Change the printer driver settings (Windows/macOS)
- 10What is the printable area per page?
- 11Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 12Cannot print after a Windows 10 update (June 2020)
- 13I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 14Can I print from or scan to Android™ Smartphone?
- 15I cannot print from my computer via USB.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 18Can I print from DOS applications?
- 19What can happen if the wrong paper is used in your machine.
- 20What is the BRAdmin Professional software used for?
- 21How do I change the print server password?
- 22Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 23Uninstall the printer drivers (For Windows)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26How to identify your Operating System (OS).
- 27The printer status is Offline or Paused.
- 28Functions supported in the Windows 7 built-in drivers
- 29The paper is skewed when it's printed.
- 30I updated the Web BRAdmin and cannot enable the logging function.
- 31The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 32What kind of paper can I use?
- 33Printouts (envelopes) have creases.
- 34Black toner marks appear across the page.
- 35Lines appears across the page.
- 36Printouts are faint.
- 37Can I print using the IPP protocol on Windows XP?
- 38What are the expected yields of the consumables?
- 39The printed letters are slanted, positioned incorrectly.
- 40Paper size settings are unavailable when I print from OpenOffice (Linux)
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43Print command (cupswrapper) (Linux)
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45What is the difference between the toner cartridge and the drum unit?
- 46I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 47I cannot print from my computer via network. (For Macintosh)
- 48I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 49In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 50I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?