FAQs & Troubleshooting
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HL-5140
128 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
Delete print jobs from the print queue.
4.
Change the printer driver settings (Windows/macOS)
5.
What is a "Generic PCL Driver"?
6.
How do I factory reset the print server?
7.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
8.
Cannot print after a Windows 10 update (June 2020)
9.
I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
13.
What can happen if the wrong paper is used in your machine.
14.
What is the printable area per page?
15.
What is the BRAdmin Professional software used for?
16.
I cannot print from my computer via USB.
17.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
All print jobs are aborted and nothing is printed. (Linux)
20.
The printer status is Offline or Paused.
21.
The paper is skewed when it's printed.
22.
I updated the Web BRAdmin and cannot enable the logging function.
23.
What kind of paper can I use?
24.
Printouts (envelopes) have creases.
25.
Black toner marks appear across the page.
26.
Lines appears across the page.
27.
Can I use non-Brother or third party supplies with the Brother machine?
28.
Can I print from DOS applications?
29.
Printouts are faint.
30.
What are the expected yields of the consumables?