FAQs & Troubleshooting
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275 Results
- 101Can I still receive faxes or calls when the machine is switched off?
- 102I'm using Macintosh®. What are the settings in the Scanner window used for?
- 103Why can't I print when an ink cartridge is empty?
- 104When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 105I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 106When I print images, the quality is not good (Linux)
- 107Command List of brscan. (Linux)
- 108Delete a network scanner entry. (Linux)
- 109Uninstall Scan-key-tool. (Linux)
- 110How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 111I am unable to print from a client PC to a printer on a print server. (Linux)
- 112Install the built-in drivers (For Windows 8 and Windows 10)
- 113Open the "Scanners and Cameras" and Properties.
- 114A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 115I cannot print from my computer via USB.
- 116I can receive a fax, but cannot receive a telephone call.
- 117When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 118I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 119I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 120I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
- 121"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 122When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 123I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 124One or more of my colors are not printing (blank). What can I do?
- 125Scan an image and insert it in a Windows XP application
- 126The keys on the control panel do not respond.
- 127How do I know which receive mode to select?
- 128Uninstall the drivers. (Mac OS X 10.5)
- 129Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 130Why are my sent faxes always received with a black vertical line down the page?
- 131I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 132The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 133I'm unable to access the memory (media) card in the media slot. What can I do?
- 134How do I know the current network configuration?
- 135I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 136I cannot install the driver when using the Driver Install Tool. (Linux)
- 137Configure the Scan to Email Feature (Linux)
- 138The downloaded driver's name is different from my machine's name. (Linux)
- 139Large characters are printed incorrectly. (Linux)
- 140When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 141I cannot scan when using SELinux (Security-Enhanced Linux)
- 142I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 143When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 144Uninstall the scanner driver. (Linux)
- 145I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 146Send a fax using PC-FAX with LPD/LPRng (Linux)
- 147To install the printer driver easily using a tool. (Linux)
- 148ControlCenter3 displays a blank screen at startup (Windows)
- 149Open the Control Panel (For Windows)
- 150Verify the Brother machine connected to the Wired Network (For Macintosh)