FAQs & Troubleshooting
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MFC-425CN
277 Results
61.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
62.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
63.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
64.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
65.
What is Distinctive Ring and how do I program it?
66.
Why doesn't the machine answer when receiving a call?
67.
Can I confirm that the FAX was sent correctly?
68.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
69.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
70.
Uninstall the drivers (Windows)
71.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
72.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
73.
The downloaded driver's name is different from my machine's name. (Linux)
74.
Pre-Required Procedures (Linux)
75.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
76.
Discover the MAC address of the Brother network card
77.
Send a fax without scanning the documents into memory.
78.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
79.
I can print but cannot scan via network. (For Macintosh)
80.
Verify if the Brother machine has a dial tone
81.
I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
82.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
83.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
84.
How do I use my Outlook contacts with my Brother PC-Fax? (import)
85.
When printing from my Apple Mac OS 10.x the print is coming out mirrored.
86.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
87.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
88.
One or more of my colors are not printing (blank). What can I do?
89.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
90.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?