FAQs & Troubleshooting
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338 Results
- 51Download a file from the "Downloads" section and save it to Windows 8 computer.
- 52What is Brother iPrint&Scan?
- 53The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 54Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 55Print a web page from iPrint&Scan when using an Android™ mobile device.
- 56Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 57I cannot make borderless prints.
- 58The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 59Configure a cover page for PC-FAX.
- 60Send a PC-FAX
- 61How do I clear the message "Cannot Detect" from the display?
- 62I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 63I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 64Where can I get FaceFilter Studio and what can I do with this application?
- 65Is my Brother machine compatible with Windows Vista?
- 66I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 67I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 68Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 69What is Distinctive Ring and how do I program it?
- 70Why doesn't the machine answer when receiving a call?
- 71I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 72What is the BRAdmin Professional software used for?
- 73When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 74I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 75I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 76I cannot install Brother drivers on Debian 10 or later (Linux)
- 77I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 78I am unable to print from a client PC to a printer on a print server. (Linux)
- 79When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 80How do I know which side up my photo paper should be in the tray?
- 81I cannot scan via USB. (Mac OS X)
- 82When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 83When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 84How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 85I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 86When I print, the pages are smudged with ink. What should I do?
- 87Paper Jam
- 88The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 89What is MFL-Pro Suite Software?
- 90How do I load envelopes into my machine?
- 91I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93I cannot install the driver when using the Driver Install Tool. (Linux)
- 94Cannot print after a Windows 10 update (June 2020)
- 95The driver installation finished successfully but I cannot print. (Linux)
- 96I cannot send a fax using PC-FAX (Windows 10)
- 97Wireless setup is requesting a WPS PIN to complete the setup
- 98Important points for specifying the scan area (Linux)
- 99I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 100Set up your Brother machine on a wireless network.