FAQs & Troubleshooting
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MFC-790CW
338 Results
31.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
32.
Replace Ink
33.
I cannot print using my Brother machine on a wireless network (Windows)
34.
Protect your Brother machine against unauthorised access over the network
35.
Delete print jobs from the print queue.
36.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
37.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
38.
Delete numbers stored in my Brother machine's Caller ID History.
39.
Scan multiple pages into one file instead of each scan being saved as a separate file.
40.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
41.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
42.
Can third party ink be used to refill the ink cartridges?
43.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
44.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
45.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
46.
What is MFL-Pro Suite Software?
47.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
48.
I cannot send a fax using PC-FAX (Windows 10)
49.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
50.
ControlCenter3 displays a blank screen at startup (Windows)
51.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
52.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
53.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
54.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
55.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
56.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
57.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
58.
Stop my Brother machine from automatically redialing a number.
59.
The edge of glossy paper is smudged.
60.
Change the printer driver settings (Windows/macOS)