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- 12022-05-09My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22016-03-25The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 32014-06-05I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 42014-01-27I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 52013-05-14Printouts have toner specks.
- 62013-05-13Printouts have a curl or wave.
- 72013-05-10Printouts have wrinkles or creases.
- 82013-05-10Black toner marks appear across the page.
- 92013-05-10White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 102013-05-10White lines appears down the page.
- 112013-05-10White lines appear across the page.
- 122013-05-09Printouts are with gray background.
- 132013-05-09Printouts are faint.
- 142013-05-08The image is ghosted.
- 152013-05-01The printed letters are slanted, positioned incorrectly.
- 162013-04-26White spots appear in areas of dense black printing.
- 172013-04-26Vertical black lines appear on the printout.
- 182013-04-25Output sheets are completely black.
- 192013-02-28When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 202011-11-02When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 212011-11-02When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 222009-08-21I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 232006-10-17The printer prints unexpectedly or it prints garbage.
- 242006-03-30When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?