FAQs & Troubleshooting
Popular |
226 Results
- 1Low Temperature
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Replace Ink
- 4Load paper in the paper tray
- 5I still receive the error message "Paper Jam" after I removed the jammed paper.
- 6Cannot Detect
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Cover is Open
- 10Load envelopes
- 11Cannot Detect Ink Volume
- 12No Paper Fed
- 13Wrong Paper Size
- 14After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 15One or more of my colors are not printing (blank).
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Unable to Scan AX
- 20When I print photos, the color quality is not good.
- 21The downloaded driver's name is different from my machine's name. (Linux)
- 22Download a file from the "Downloads" section and save it to Windows 8 computer.
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Install Starter Ink
- 25Loading paper in the manual feed slot.
- 26Scan a document and e-mail it as an attachment
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Ink Absorber Full
- 29Unable to Print XX
- 30The printer status is Offline or Paused.
- 31Ink Low
- 32Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36My Brother machine has no power.
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41Protect your Brother machine against unauthorised access over the network
- 42How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 43(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 44Printing/ Scanning with the Cloud
- 45How to identify your Operating System (OS).
- 46The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 47I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 48Unable to Print 3X
- 49High Temperature
- 50Select Receive mode.