FAQs & Troubleshooting
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MFC-J3520
227 Results
1.
Load paper in the paper tray
2.
Improve poor print quality.
3.
Low Temperature
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Paper Jam
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
Use voice mail on the same line as my Brother machine.
13.
Change the printer driver settings (Windows/macOS)
14.
Cannot Detect
15.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
16.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
17.
One or more of my colors are not printing (blank).
18.
Document Jam/too Long
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)
21.
What is Brother iPrint&Scan?
22.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
23.
Set up my Brother machine to forward the received faxes to another location.
24.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
25.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
26.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
27.
How to identify your Operating System (OS).
28.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
29.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
30.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)