FAQs & Troubleshooting
Popular |
298 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 3I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 4Configure and use PC-FAX (CUPS) (Linux)
- 5Pre-Required Procedures (Linux)
- 6Verify the Brother machine connected to the Wired Network (For Windows)
- 7Scan and save a document in PDF format (Scan to File)
- 8Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 9ControlCenter3 displays a blank screen at startup (Windows)
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 12How do I reset the printer settings to the default settings?
- 13Printouts have wrinkles or creases.
- 14The downloaded driver's name is different from my machine's name. (Linux)
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18How to identify your Operating System (OS).
- 19Can I print from or scan to Android™ Smartphone?
- 20The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 21Can I transfer faxes in the MFC's memory to the PC?
- 22How do I clear the message "Stacker Full" from the LCD display?
- 23Lines appears across the page.
- 24My FAX/MFC will not Dial. Why?
- 25White spots appear.
- 26Send a fax using PC-FAX with LPD/LPRng (Linux)
- 27Verify the Brother machine connected to the Wired Network (For Macintosh)
- 28I cannot print from my computer via network. (For Windows)
- 29How do I disable the APIPA protocol?
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31All print jobs are aborted and nothing is printed. (Linux)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 34When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 35I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 36Which E-mail packages are compatible with ControlCenter3?
- 37How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 38When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 39When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 40The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 41I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 42What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 43"Paper Jam C" error appears on the LCD. What should I do?
- 44How do I cancel print jobs using the control panel?
- 45What is the printable area per page?
- 46What is the BRAdmin Professional software used for?
- 47What is the recommended paper?
- 48I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 49My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 50I'm using Macintosh. What is the PreScan option used for?