"Paper Jam B" error appears on the LCD. What should I do?

Scan and save a document in PDF format (Scan to File)

ControlCenter3 displays a blank screen at startup (Windows)

How to identify your Operating System (OS).

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 or later (Linux)

Download a file from the "Downloads" section and save it to Windows 8 computer.

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Can I print from and scan to iPhone, iPod touch and iPad?

The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?

I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

Printouts have toner specks.

Lines appears across the page.

"JAM A1" / "JAM A2" error appears on the LCD. What should I do?

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

White spots appear.

Toner smears when rubbed.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

Change the printer driver settings (Windows/macOS)

The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.

The paper is skewed when it's printed.

Why do paper jams occur when feeding envelopes?

Scan a document from a Windows XP application

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

How do I reset the printer settings to the default settings?

How can I clean the inside of the machine?

Can I use non-Brother or third party supplies with the Brother machine?

"Paper Jam C" error appears on the LCD. What should I do?

How do I install the Optional Lower Tray Unit?

What driver package format is supported by my Linux distribution?

Uninstall the scanner driver. (Linux)

When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

Can I print from or scan to Android™ Smartphone?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

The printer status is Offline or Paused.

I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?

When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?

I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?

Scan a document from a Windows Vista application

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

White lines or bands or ribbing appear across the page.