FAQs & Troubleshooting
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324 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Print on plain paper or bond paper from the Manual feed slot
- 3Printouts are curled or wavy.
- 4Printouts have wrinkles.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 7Can I print from or scan to Android™ Smartphone?
- 8Out of Memory
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Can I use AirPrint with my Brother machine?
- 11How to identify your Operating System (OS).
- 12Scan multiple pages into one file instead of each scan being saved as a separate file.
- 13Carry out calibration to improve the color density
- 14Can I use voice mail on the same line as my Brother machine?
- 15What is Brother iPrint&Scan?
- 16I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18The paper is skewed when it's printed.
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20What driver package format is supported by my Linux distribution?
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 30The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 31Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 33I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 34Size mismatch
- 35The toner does not fix to paper well. (Poor fixing)
- 36Which E-mail packages are compatible with ControlCenter3?
- 37Transfer faxes to the PC when my machine has a mechanical problem
- 38Drums End Soon/ Drum End Soon(X)
- 39Jam Rear
- 40Can I print from DOS applications?
- 41Turn the Toner Save Mode on or off.
- 42I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Protect your Brother machine against unauthorised access over the network
- 46Configure and use the Scan to FTP feature
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 50The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
