FAQs & Troubleshooting
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324 Results
- 1Out of Memory
- 2Configure a cover page for PC-FAX.
- 3Print on envelopes, labels or thick paper from the Manual feed slot
- 4Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 5Can I use voice mail on the same line as my Brother machine?
- 6Replace Drum
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8What driver package format is supported by my Linux distribution?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 11Check the firmware version.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Locate files scanned with ControlCenter2 (For Macintosh)
- 15Can I print from or scan to Android™ Smartphone?
- 16WT Box End Soon
- 17Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 18Document Jam
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20What is the recommended paper?
- 21I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 22The printer status is Offline or Paused.
- 23Scan and save a document in PDF format (Scan to File)
- 24I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 25Scan a document using "Scanner and Camera Wizard" in Windows XP
- 26I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 27Replace Toner
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31I want to print using CUPS while keeping SELinux enabled. (Linux)
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 34Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 35The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 36Print a web page from iPrint&Scan when using an Android™ mobile device.
- 37Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 38Can I use AirPrint with my Brother machine?
- 39I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 40Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 41No Belt Unit
- 42Belt End Soon
- 43When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 44I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 45My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 46Verify if the Brother machine has a dial tone
- 47I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 49When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 50I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.