FAQs & Troubleshooting
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322 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4What driver package format is supported by my Linux distribution?
- 5Print on plain paper or bond paper from the Manual feed slot
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Printouts are curled or wavy.
- 9Printouts have wrinkles.
- 10Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13What is Brother iPrint&Scan?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Scan and save a document in PDF format (Scan to File)
- 16Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 17The toner does not fix to paper well. (Poor fixing)
- 18Can I print on transparencies e.g. for overhead projectors?
- 19Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 25I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 26When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 27Drum Error (Drum!)
- 28When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 29What can happen if the wrong paper is used in your machine.
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31I cannot send a fax using PC-FAX (Windows 10)
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38I am sharing my Brother machine. I can print but cannot scan.
- 39Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 40The paper is skewed when it's printed.
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42Reduce the size of a received fax to fit the size of the paper in the Brother machine
- 43Configure and use PC-FAX (CUPS) (Linux)
- 44Configure and use the Scan to Network feature
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Send a fax using PC-FAX with LPD/LPRng (Linux)