FAQs & Troubleshooting
Popular |
323 Results
- 1I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 2When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 3White spots or black spots at 3.7 in. (94 mm) intervals
- 4Ghost
- 5The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 6The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 7I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 8I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 9Scan using XSane or GIMP (Linux)
- 10Line across the page
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12What is Brother iPrint&Scan?
- 13The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 16Replace the toner cartridge
- 17When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 18How to load numbered checks or forms in the paper tray?
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 20Transfer faxes to the PC when my machine has a mechanical problem
- 21To install the printer driver easily using a tool. (Linux)
- 22I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 23How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Delete a network scanner entry. (Linux)
- 26Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 27Use the Universal Printer Driver for PCL
- 28I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 32How to identify your Operating System (OS).
- 33Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 36Can I print from or scan to Android™ Smartphone?
- 37How do I make my copied images lighter or darker?
- 38The paper is skewed when it's printed.
- 39Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
- 40Is my Brother machine compatible with Windows Vista?
- 41What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 42Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 43How do I clear the "Awaiting Redial" message?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47Windows 7 Support Information
- 48Scan and save a document in PDF format (Scan to File)
- 49Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 50How do I clear paper jams at the back of the machine?