FAQs & Troubleshooting
Popular |
132 Results
- 1"JAM A1 to A4" error appears on the LCD. What should I do?
- 2How can I know how many pages the printer has printed?
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 7The printer status is Offline or Paused.
- 8How do I replace the Feed Roller?
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10"JAM C" error appears on the LCD. What should I do?
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12How to identify your Operating System (OS).
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14The paper is skewed when it's printed.
- 15I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 16Can I print from DOS applications?
- 17"JAM E" error appears on the LCD. What should I do?
- 18"JAM D" error appears on the LCD. What should I do?
- 19What can happen if the wrong paper is used in your machine.
- 20I cannot print from my computer via USB.
- 21What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 22What driver package format is supported by my Linux distribution?
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26Can I print from or scan to Android™ Smartphone?
- 27Change the printer driver settings (Windows/macOS)
- 28When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 29What is a "Generic PCL Driver"?
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31"JAM B" error appears on the LCD. What should I do?
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33What is the life of the consumables?
- 34How do I install the Optional Tray Unit?
- 35Replace the toner cartridge.
- 36How can I activate/deactivate the Toner Save Mode?
- 37The printed letters are slanted, positioned incorrectly.
- 38I am unable to print from a client PC to a printer on a print server. (Linux)
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42I cannot print from my computer via network. (For Macintosh)
- 43I cannot print from my computer via network. (For Windows)
- 44I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 45Change the language displayed on my Brother machine's LCD.
- 46Cannot print after a Windows 10 update (June 2020)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)