FAQs & Troubleshooting
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HL-8050N
132 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
How do I replace the Feed Roller?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Cannot print after a Windows 10 update (June 2020)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
How can I know how many pages the printer has printed?
9.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
What driver package format is supported by my Linux distribution?
12.
How to identify your Operating System (OS).
13.
The paper is skewed when it's printed.
14.
"JAM C" error appears on the LCD. What should I do?
15.
What is the life of the consumables?
16.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
17.
"JAM E" error appears on the LCD. What should I do?
18.
"JAM D" error appears on the LCD. What should I do?
19.
"JAM A1 to A4" error appears on the LCD. What should I do?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Delete print jobs from the print queue.
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
Change the printer driver settings (Windows/macOS)
25.
"JAM B" error appears on the LCD. What should I do?
26.
How do I install the Duplex Unit?
27.
How do I install the Optional Tray Unit?
28.
How can I print envelopes?
29.
Replace the toner cartridge.
30.
Can I print from or scan to Android™ Smartphone?