The printer status is Offline or Paused.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

What kind of memory can I use?

"JAM D" error appears on the LCD. What should I do?

How do I install additional memory?

Can I print from and scan to iPhone, iPod touch and iPad?

How to identify your Operating System (OS).

Can I print from or scan to Android™ Smartphone?

Change the printer driver settings (Windows/macOS)

How do I install the optional Duplex Unit?

"JAM B" error appears on the LCD. What should I do?

Windows 10 Support Information

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)

Delete print jobs from the print queue.

Download a file from the "Downloads" section and save it to Windows 8 computer.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

What is the difference between the toner cartridge and the drum unit?

What is the Network Shared printing?

I cannot print from my computer via USB.

I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)

The paper is skewed when it's printed.

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

How do I clear error Get Firmware?

Why does my Brother machine make a clunking noise when powered on or printing?

What kind of paper can I use?

Can I use non-Brother or third party supplies with the Brother machine?

"JAM C" error appears on the LCD. What should I do?

"JAM A1" / "JAM A2" error appears on the LCD. What should I do?

What can happen if the wrong paper is used in your machine.

What is the recommended paper?

Replace the toner cartridge.

Install the built-in drivers (For Windows 8 and Windows 10)

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

What is the password for the print server when connected to a network? What is the user name and password for web browser access?

How do I clear error Stacker Full?

Ink smears when rubbed.

What driver package format is supported by my Linux distribution?

Cannot print after a Windows 10 update (June 2020)

I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)

To install the printer driver easily using a tool. (Linux)

I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

I cannot print from my computer via network. (For Macintosh)

In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?