FAQs & Troubleshooting
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138 Results
- 1What kind of paper can I use?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What can happen if the wrong paper is used in your machine.
- 4Does the optional lower tray unit handle legal size paper?
- 5What is the recommended paper?
- 6Can I use non-Brother or third party supplies with the Brother machine?
- 7"JAM E" error appears on the LCD. What should I do?
- 8What is the life of the consumables?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Delete print jobs from the print queue.
- 11Can I print from or scan to Android™ Smartphone?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13The paper is skewed when it's printed.
- 14What kind of memory can I use?
- 15"JAM D" error appears on the LCD. What should I do?
- 16What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 17What is the BRAdmin Professional software used for?
- 18I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 19I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 20The printer status is Offline or Paused.
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22Large characters are printed incorrectly. (Linux)
- 23Print command (LPR) (Linux)
- 24Download a file from the "Downloads" section and save it to Windows 8 computer.
- 25Install the built-in drivers (For Windows 8 and Windows 10)
- 26The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 27What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 28When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 29How do I install the optional Duplex Unit?
- 30The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 31Printouts have wrinkles or creases.
- 32Can I print from DOS applications?
- 33"JAM C" error appears on the LCD. What should I do?
- 34"JAM B" error appears on the LCD. What should I do?
- 35What is APIPA?
- 36How do I install the Optional Lower Tray Unit?
- 37Uninstall the printer drivers (For Windows)
- 38How do I install additional memory?
- 39Where do I find the complete User's Guide?
- 40How do I replace the fusing unit?
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42Paper size settings are unavailable when I print from OpenOffice (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Windows 10 Support Information
- 48What is the difference between the toner cartridge and the drum unit?
- 49When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 50I cannot print from my computer via network. (For Macintosh)