FAQs & Troubleshooting
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HL-2700CN
144 Results
1.
Does the optional lower tray unit handle legal size paper?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
"JAM B" error appears on the LCD. What should I do?
5.
How to identify your Operating System (OS).
6.
Can I print from or scan to Android™ Smartphone?
7.
What driver package format is supported by my Linux distribution?
8.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
9.
"JAM C" error appears on the LCD. What should I do?
10.
Cannot print after a Windows 10 update (June 2020)
11.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
12.
Can I print from DOS applications?
13.
What is the printable area per page?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
The printer status is Offline or Paused.
16.
How do I replace the fusing unit?
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
Windows 10 Support Information
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
What kind of memory can I use?
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
"JAM D" error appears on the LCD. What should I do?
23.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
24.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
25.
How do I install the Optional Lower Tray Unit?
26.
How do I install additional memory?
27.
The downloaded driver's name is different from my machine's name. (Linux)
28.
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
29.
Where do I find the complete User's Guide?
30.
Ink smears when rubbed.