FAQs & Troubleshooting
Popular |
132 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printer status is Offline or Paused.
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Does NC-2200w work with Windows Vista?
- 8When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 9What driver package format is supported by my Linux distribution?
- 10Cannot print after a Windows 10 update (June 2020)
- 11How to identify your Operating System (OS).
- 12Can I print from or scan to Android™ Smartphone?
- 13I cannot print from my computer via USB.
- 14The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16What can happen if the wrong paper is used in your machine.
- 17How can I activate/deactivate the Toner Save Mode?
- 18The printed letters are slanted, positioned incorrectly.
- 19I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 20Install the built-in drivers (For Windows 8 and Windows 10)
- 21What is the Network Shared printing?
- 22The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 23Replace the toner cartridge
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25Uninstall printer drivers (Linux)
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27Windows 10 Support Information
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Check the firmware version.
- 30Delete print jobs from the print queue.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33Change the printer driver settings (Windows/macOS)
- 34The paper is skewed when it's printed.
- 35When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 36I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 37How can I change the printer settings?
- 38After I installed Sun JavaVM, some applications will not work correctly.
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41What kind of paper can I use?
- 42I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 43Printouts have wrinkles or creases.
- 44What are the expected yields of the consumables?
- 45What is the printable area per page?
- 46What is the recommended paper?
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48Paper size settings are unavailable when I print from OpenOffice (Linux)
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50The downloaded driver's name is different from my machine's name. (Linux)