FAQs & Troubleshooting
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HL-2040
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
3.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
6.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
What can happen if the wrong paper is used in your machine.
10.
What driver package format is supported by my Linux distribution?
11.
Cannot print after a Windows 10 update (June 2020)
12.
Change the printer driver settings (Windows/macOS)
13.
Does NC-2200w work with Windows Vista?
14.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
15.
Drum Life End Soon
16.
How can I activate/deactivate the Toner Save Mode?
17.
The printed letters are slanted, positioned incorrectly.
18.
Install the built-in drivers (For Windows 8 and Windows 10)
19.
Print a Printer Settings page.
20.
How do I print a Test page?
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
23.
I am unable to print from a client PC to a printer on a print server. (Linux)
24.
Uninstall printer drivers (Linux)
25.
Windows 10 Support Information
26.
Delete print jobs from the print queue.
27.
How to identify your Operating System (OS).
28.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
29.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
30.
How can I change the printer settings?