FAQs & Troubleshooting
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153 Results
- 1What kind of envelopes should I avoid?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Printouts have a curl or wave.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6Cannot print after a Windows 10 update (June 2020)
- 7How to identify your Operating System (OS).
- 8The printer prints unexpectedly or it prints garbage.
- 9Printouts have wrinkles or creases.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Delete print jobs from the print queue.
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 19How do I perform a factory reset?
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 22When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 23Print on envelopes.
- 24I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 25I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 26Paper size settings are unavailable when I print from OpenOffice (Linux)
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28The driver installation finished successfully but I cannot print. (Linux)
- 29When printing with monochrome laser printer, the print position shifts. (Linux)
- 30Change the printer driver settings (Windows/macOS)
- 31Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 32What kind of paper should I avoid?
- 33The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 34Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 35The machine does not print anything.
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37What kind of paper can I use?
- 38Printouts are with gray background.
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40Large characters are printed incorrectly. (Linux)
- 41I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 42Install the built-in drivers (For Windows 8 and Windows 10)
- 43I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 44Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46Lines appears across the page.
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)