FAQs & Troubleshooting
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HL-1240
153 Results
1.
What kind of envelopes should I avoid?
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
Print on envelopes.
5.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
6.
What kind of labels and transparencies can I use?
7.
I cannot print from Mac OS X.
8.
Cannot print after a Windows 10 update (June 2020)
9.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
How do I perform a factory reset?
11.
Can I use non-Brother or third party supplies with the Brother machine?
12.
Can I print from DOS applications?
13.
None of the LEDs illuminate.
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
What kind of paper can I use?
16.
Printouts have wrinkles or creases.
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
18.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
The printer prints unexpectedly or it prints garbage.
20.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
21.
Why are all the lights blinking then the drum light blinking?
22.
What kind of memory can I use?
23.
Printouts have a curl or wave.
24.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
25.
The printed letters are slanted, positioned incorrectly.
26.
The downloaded driver's name is different from my machine's name. (Linux)
27.
What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
28.
What is a Print Server?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
Can I print from or scan to Android™ Smartphone?