FAQs & Troubleshooting
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339 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3How to obtain and input PIN of machine
- 4How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 5Can the cutting machine cut all materials automatically with the auto blade?
- 6How to Activate the Calligraphy Kit
- 7The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 8Adjusting the Position of the Feed Roller
- 9E00001 appears on the computer screen.
- 10What should I do if the scanned and cut positions are misaligned?
- 11Data cannot be transferred even though the machine number has been input. (M5622201)
- 12ErrS02 appears on the computer screen.
- 13About the Calligraphy Starter Kit
- 14Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
- 15Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 16E10004 appears on the computer screen.
- 17E03004 appears on the computer screen.
- 18List of Error Messages
- 19E92001 appears on the Artspira app screen.
- 20How to Create an Offset Line [Video]
- 21How to register Your Machine with CanvasWorkspace
- 22M5613201 appears on the Artspira app screen.
- 23The pattern transferred from the Artspira app does not appear on the screen of the machine
- 24[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 25How to connect your machine and transfer data to Artspira
- 26ErrS12 appears on the computer screen.
- 27ErrS04 appears on the computer screen.
- 28Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 29How to Use the Roll Feeder Function [Video]
- 30Instructions for sending patterns created in CanvasWorkspace to the cutting machine via a USB Cable [Video]
- 31How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 32E93001 appears on the computer screen.
- 33E00009 appears on the computer screen.
- 34How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 35Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 36Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 37What accessory kits are available?
- 38The material to be cut is not cleanly cut.
- 39Embroidery File Format Readability [Video]
- 40What should I do if I Cannot Connect My Machine to the Wireless Network?
- 41Care and Maintenance (Cleaning the Holder)
- 42[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 43How to stop "Send usage information to help improve Brother products and services"
- 44M4341001 appears on the Artspira app screen.
- 45“The entered text cannot be used.“ appears on the computer screen.
- 46ErrS09 appears on the computer screen.
- 47ErrS07 appears on the computer screen.
- 48Draw Patterns with Calligraphy Pen
- 49Troubleshooting about the Mat
- 50E02005 appears on the computer screen.