FAQs & Troubleshooting
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SDX1200
339 Results
1.
How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
2.
How to Activate the Calligraphy Kit
3.
What should I do if the scanned and cut positions are misaligned?
4.
How to obtain and input PIN of machine
5.
Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
6.
List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
7.
Downloading Optional Design Pattern Collection (My Collection Function)
8.
How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
9.
Can the cutting machine cut all materials automatically with the auto blade?
10.
E00005 appears on the computer screen.
11.
Instructions for Creating Roll Feeder Data with CanvasWorkspace and Sending It to the Cutting Machine
12.
The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
13.
The pattern transferred from the Artspira app does not appear on the screen of the machine
14.
ErrS07 appears on the computer screen.
15.
Can the cutting machine cut felt, leather and synthetic leather?
16.
E00001 appears on the computer screen.
17.
Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
18.
Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
19.
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
20.
How to disconnect the machine from Artspira using the Artspira app
21.
Cutting with the Rotary Auto Blade [Video]
22.
How to Use the Roll Feeder 2 Function [Video]
23.
ErrS23 appears on the computer screen.
24.
ErrS08 appears on the computer screen.
25.
About the Calligraphy Starter Kit
26.
E99901 appears on the computer screen.
27.
How do I update the software of the cutting machine?
28.
What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
29.
Can tape other than masking tape be used to secure materials to the cutting mat?
30.
Can the cutting machine make half cuts/kiss cuts?