FAQs & Troubleshooting
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64 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2Document Jam
- 3Acceptable Documents
- 4(Video) Calibrate Your Brother Machine
- 5What is the default password for my Brother machine?
- 6Use the Output Guide
- 7Set Up the Brother Machine Using Remote Setup (Mac)
- 8Load Non-standard Size Document
- 9How to identify your Operating System (OS).
- 10Error and Maintenance Indications
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12What is Brother iPrint&Scan?
- 13Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 14Update the Driver or Firmware for your Brother machine
- 15If You Cannot Complete the Wireless Network Setup Configuration
- 16Check the firmware version.
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19What driver package format is supported by my Linux distribution?
- 20Where can I download Brother iPrint&Scan application for Mac?
- 21Calibrate Your Brother Machine
- 22Important points you need to confirm before configuring your Brother machine for a wireless network.
- 23I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 24I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 25Configure the Scan to Email Feature (Linux)
- 26Scan using XSane or GIMP (Linux)
- 27Change the brscan5 scan settings using XSane (Linux)
- 28When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 29(Video) Clean the Scanner and Rollers
- 30Command List of brscan. (Linux)
- 31Delete a network scanner entry. (Linux)
- 32Important points for specifying the scan area (Linux)
- 33Uninstall the scanner driver. (Linux)
- 34Uninstall Scan-key-tool. (Linux)
- 35What is Remote Setup?
- 36Install your Brother machine's software from Full Driver Package. (Windows)
- 37If You Want to Check that Your Network Devices are Working Correctly
- 38Your Brother Machine Cannot Scan over the Network
- 39Your Scanner Cannot Be Detected on the Network During Installation
- 40Change the General Settings Using Remote Setup
- 41Scanning and Other Problems
- 42Set Up the Brother Machine Using Remote Setup (Windows)
- 43Clean the Scanner and Rollers
- 44Load a Plastic Card
- 45Load Standard Size Document
- 46Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 47Access Web Based Management
- 48Check the Network Name (SSID) that your machine is connected to.
- 49I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 50Scan a document longer than 37.5 cm (14.76 inches).