FAQs & Troubleshooting
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170 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What is the printable area per page?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5Functions supported in the Windows 7 built-in drivers
- 6Printouts (envelopes) have creases.
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 9Delete print jobs from the print queue.
- 10The printer status is Offline or Paused.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12How do I perform a factory reset?
- 13The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 14I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 15When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 16Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 17What kind of paper can I use?
- 18Can I print from DOS applications?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change the printer driver settings (Windows/macOS)
- 21The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 22I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 23I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 24What kind of memory can I use?
- 25Can I use non-Brother or third party supplies with the Brother machine?
- 26Can I print using the IPP protocol on Windows XP?
- 27How do I factory reset the print server?
- 28How to Wake-up the printer.
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 32The paper is skewed when it's printed.
- 33What kind of USB cable can I use?
- 34I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 35What can happen if the wrong paper is used in your machine.
- 36When trying to print from Mac OS® X the print queue is stopped.
- 37When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 38I want to change the paper tray and paper size settings. How do I change these things?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40The printed letters are slanted, positioned incorrectly.
- 41Does NC-2200w work with Windows Vista?
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Using the PING command to troubleshoot problems.
- 45The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 46The printer prints unexpectedly or it prints garbage.
- 47Printouts have a curl or wave.
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 50What is the recommended paper?