FAQs & Troubleshooting
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HL-5040
170 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
2.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
3.
What driver package format is supported by my Linux distribution?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Delete print jobs from the print queue.
6.
Functions supported in the Windows 7 built-in drivers
7.
Can I print from DOS applications?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Does NC-2200w work with Windows Vista?
11.
When trying to print from Mac OS® X the print queue is stopped.
12.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
13.
How do I factory reset the print server?
14.
I updated the Web BRAdmin and cannot enable the logging function.
15.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
16.
How to identify your Operating System (OS).
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
19.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
20.
What kind of memory can I use?
21.
Printouts (envelopes) have creases.
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
I want to change the paper tray and paper size settings. How do I change these things?
24.
What is the BRAdmin Professional software used for?
25.
Print on envelopes.
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
28.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
29.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
30.
The printer makes a grinding or clicking sound.