FAQs & Troubleshooting
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192 Results
- 101Clean the Drum Unit.
- 102Scan a document in Mac OS X 10.7.
- 103Document Jam
- 104Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 105Clean the corona wire of the drum unit.
- 106I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 107"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 108Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 109Large characters are printed incorrectly. (Linux)
- 110Scan a document using Brother iPrint&Scan. (macOS only)
- 111Windows 10 Support Information
- 112I cannot view the HTML format manual (web manual).
- 113Enable the Brother machine's network interface.
- 114Use the Network Connection Repair Tool (Windows)
- 115Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 116How to identify your Operating System (OS).
- 117Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 118What is Toner Continue Mode?
- 119Print the WLAN report
- 120Scan a document and e-mail it as an attachment. (For Windows)
- 121Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 122Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 123Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 124No Drum
- 125Fuser Error or Self-Diagnostic
- 126TONER ENDED
- 127No Toner
- 128I can print but cannot scan via network. (For Windows)
- 129What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 130Toner Low
- 131In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 132Drum !
- 133I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 134The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 135Black lines down the page
- 136I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 137I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 138Delete a network scanner entry. (Linux)
- 139I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 140I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 141To install the printer driver easily using a tool. (Linux)
- 142I want to print using CUPS while keeping SELinux enabled. (Linux)
- 143I cannot install the Brother printer driver (macOS 11 or later)
- 144I get a TS error when trying to print on a wireless network.
- 145How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 146A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 147What is the difference between the toner cartridge and the drum unit?
- 148Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 149When I scan a document using ControlCenter, the scanned file size is too big.
- 150I can print but cannot scan via network. (For Mac)