FAQs & Troubleshooting
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DCP-1615NW
192 Results
61.
The printer status is Offline or Paused.
62.
I can print but cannot scan via network. (For Windows)
63.
Uninstall the Brother Software and Drivers (Windows)
64.
Turn the Toner Save mode on or off
65.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
66.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
67.
Scan using XSane or GIMP (Linux)
68.
Cannot print after a Windows 10 update (June 2020)
69.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
70.
Check the remaining ink or toner level (Linux)
71.
Large characters are printed incorrectly. (Linux)
72.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
73.
Scan a document using Brother iPrint&Scan. (macOS only)
74.
I get a TS error when trying to print on a wireless network.
75.
I cannot print using my Brother machine on a wireless network (Windows)
76.
I cannot print using my Brother machine on a wireless network (Mac)
77.
I cannot save a file downloaded from the Brother support website (For Windows)
78.
Check the firmware version.
79.
Download a file from the "Downloads" section and save it to Windows 8 computer.
80.
Printing/ Scanning with a mobile device
81.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
82.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
83.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
84.
What is Toner Continue Mode?
85.
Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
86.
Scan a document and e-mail it as an attachment (For Macintosh)
87.
Discover the MAC address of the Brother network card
88.
Print Unable or Print Unable XX
89.
I am sharing my Brother machine. I can print but cannot scan.
90.
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.