FAQs & Troubleshooting
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290 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace Drum
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Replace Fuser
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Load paper in the paper tray
- 9My Brother machine could not be found over the network when I installed drivers on my PC.
- 10Replace Toner
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12The color of your printouts is not what you expected
- 13Replace WT Box
- 14Jam 2-sided
- 15Scan from the Brother iPrint&Scan application using Windows Phone.
- 16Carry out calibration to improve the color density
- 17Jam Rear
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Replace PF Kit xx
- 20Replace Laser
- 21Ghost
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25What driver package format is supported by my Linux distribution?
- 26When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 27Adjust color settings by using the custom setting in the printer driver
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29Combine multiple scanned documents into a single file with PaperPort™
- 30What is Brother Web Connect?
- 31Can I print from or scan to Android™ Smartphone?
- 32Wrinkle
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 35I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 36Use voice mail on the same line as my Brother machine.
- 37Color misregistration
- 38Uneven density appears periodically across the page.
- 39Replace Belt
- 40Jam Inside
- 41Jam Tray 1 / Jam Tray 2
- 42Turn the Toner Save Mode on or off.
- 43Colored streaks or bands down the page
- 44Configure and use the Scan to Network feature (For Windows)
- 45Printing/ Scanning with a mobile device
- 46The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 47Out of Memory/Print Data Full
- 48What is the recommended paper?
- 49Install extra memory
- 50What is Storage PC Print Data using Active Directory®? (Windows)