FAQs & Troubleshooting
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293 Results
- 1Replace Toner
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 5Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 7The printer status is Offline or Paused.
- 8Replace Belt
- 9What kind of memory can I use?
- 10What is the recommended paper?
- 11I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 12The color of your printouts is not what you expected
- 13My Brother machine could not be found over the network when I installed drivers on my PC.
- 14Replace Fuser
- 15Install extra memory
- 16Important points you need to confirm before configuring your Brother machine for a wireless network.
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 19Can I print from or scan to Android™ Smartphone?
- 20Print Unable XX
- 21Replace Laser
- 22My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 23Use voice mail on the same line as my Brother machine.
- 24What can happen if the wrong paper is used in your machine.
- 25Turn the Toner Save Mode on or off.
- 26Wireless setup is requesting a WPS PIN to complete the setup
- 27Important points for specifying the scan area (Linux)
- 28Enable the Brother machine's network interface.
- 29Configure and use the Scan to Network feature (For Windows)
- 30Select Receive mode.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Change the printer driver settings (Windows/macOS)
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Out of Memory/Print Data Full
- 35Install the optional lower tray
- 36What is Brother iPrint&Scan?
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38Replace PF Kit xx
- 39Replace WT Box
- 40Jam 2-sided
- 41Jam Rear
- 42Jam Inside
- 43Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 44Colors are light or faint on the whole page
- 45When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 46Configure and use the Scan to FTP feature
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48What is Brother Web Connect?
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50Locate files scanned with ControlCenter2 (For Macintosh)