FAQs & Troubleshooting
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290 Results
- 51Turn the Toner Save Mode on or off.
- 52Colored streaks or bands down the page
- 53Blank page or some colors are missing.
- 54Add your Brother machine with AirPrint (macOS)
- 55I cannot print using my Brother machine on a wireless network (Windows)
- 56What is Storage PC Print Data using Active Directory®? (Windows)
- 57Enable the Brother machine's network interface.
- 58Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 59Download a file from the "Downloads" section and save it to Windows 8 computer.
- 60How to identify your Operating System (OS).
- 61I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 62Toner Error
- 63Out of Memory/Print Data Full
- 64What is Distinctive Ring and how do I program it?
- 65Install extra memory
- 66The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 67My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 68I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 69Configure and use the Scan to FTP feature
- 70What is Brother iPrint&Scan?
- 71Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 72The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 73Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 74Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 75I keep getting the error message "Authenticate Err (Authentication error)".
- 76Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 77Tray 2 Error
- 78Print Unable XX
- 792-sided Disabled
- 80My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 81Set up my Brother machine to forward the received faxes to another location.
- 82What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 83Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 84I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 85Clean the drum unit
- 86Document Jam
- 87Drum End Soon
- 88Curled or wavy
- 89Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 90Colored lines across the page
- 91The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 92Colors are light or faint on the whole page
- 93Install the optional lower tray
- 94Print on envelopes, labels or thick paper from the MP Tray
- 95I cannot print using my Brother machine on a wireless network (Mac)
- 96How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 97Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 98Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 99Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 100Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.