FAQs & Troubleshooting
Popular |
314 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 3Other Problems
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5What driver package format is supported by my Linux distribution?
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 8Print as a Poster (Windows®)
- 9(Video) Load A3/Ledger paper
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Printing/ Scanning with a mobile device
- 13Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15Prevent Smudged Printouts and Paper Jams (Mac)
- 16Paper Jam
- 17Wrong Ink Cartridge
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19What is Brother iPrint&Scan?
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Change the Print Setting Options When Having Printing Problems
- 27Correct the Paper Feed to Clear Vertical Lines
- 28Check the Print Quality
- 29Turn Off Memory Receive
- 30Manage Multiple Certificates
- 31(Video) Load A4/Letter paper
- 32After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 33Paper Tray #1 not detected/ Paper Tray #2 not detected
- 34Print a web page from iPrint&Scan when using an Android™ mobile device.
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36I cannot make borderless prints.
- 37Unable to Print XX
- 38The printer status is Offline or Paused.
- 39Use voice mail on the same line as my Brother machine.
- 40Can third party ink be used to refill the ink cartridges?
- 41Document Jam
- 42Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 43I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 44Set up your Brother machine on a wireless network.
- 45Why doesn't my Brother machine have a dial tone?
- 46Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 47I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 48What is the default password for my Brother machine?
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50Load Envelopes in Paper Tray #1