FAQs & Troubleshooting
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MFC-J5945DW
314 Results
1.
Replace Ink
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
Install Starter Ink
5.
Unable to Scan / Scan Unable
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Paper Jam
9.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
10.
Check the Print Alignment from Your Brother Machine
11.
(Video) Load A3/Ledger paper
12.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
13.
I cannot make borderless prints.
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
16.
Document Jam
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
19.
Send an Email with User Authentication
20.
Out of Fax Memory
21.
Store Incoming Faxes in the Machine's Memory
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Check the Print Quality
24.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
25.
Other Problems
26.
(Video) Update the Driver or Firmware for your Brother machine
27.
What is Brother iPrint&Scan?
28.
Reduce Printing Noise
29.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
30.
Select Receive mode.