FAQs & Troubleshooting
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277 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Document Jam (With Video Instructions)
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4Replace Ink
- 5(Video) Load A4/Letter paper
- 6Paper Jam
- 7(Video) Unpack your Brother machine
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11(Video) Load A3/Ledger paper (Tray1)
- 12(Video) Set up your Brother machine
- 13(Video) Connect telephone line and power cords
- 14What is the BRAdmin Professional software used for?
- 15I get a TS error when trying to print on a wireless network.
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17(Video) Install Ink Cartridges
- 18My Brother machine could not be found over the network when I installed drivers on my PC.
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20Load paper in the paper tray
- 21Printing/ Scanning with a mobile device
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27One or more of my colors are not printing (blank).
- 28Load an Envelope (Manual Feed Slot)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30Easy Scan to E-mail
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34How to identify your Operating System (OS).
- 35Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 36Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 37High Temperature
- 38Ink Low
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42What is Brother iPrint&Scan?
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Install Starter Ink
- 45The printer status is Offline or Paused.
- 46No Paper Fed
- 47Cover is Open
- 48Can third party ink be used to refill the ink cartridges?
- 49Improve poor print quality.
- 50I cannot find some options in the Print dialog box (macOS 11 or later)