FAQs & Troubleshooting
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MFC-J5320DW
275 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Load A3/Ledger paper (Tray1)
3.
(Video) Install Ink Cartridges
4.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
8.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
9.
One or more of my colors are not printing (blank).
10.
Paper tray not detected/ Paper tray #2 not detected
11.
Paper Jam
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Load paper in the paper tray
14.
Cannot Detect Ink Volume
15.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
16.
(Video) Set up your Brother machine
17.
(Video) Load A4/Letter paper
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
Replace Ink
20.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
Install starter ink cartridges
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Ink Absorber Full / Ink Absorber Pad Full
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
My Brother machine could not be found over the network when I installed drivers on my PC.
28.
"Offline" appears on the Status Monitor.
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
I still receive the error message "Paper Jam" after I removed the jammed paper.