FAQs & Troubleshooting
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344 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2What is Brother iPrint&Scan?
- 3Adjust color settings by using the custom setting in the printer driver
- 4Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5The printer status is Offline or Paused.
- 6Change the printer driver settings (Windows/macOS)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9How do I turn off/on the Toner Save Mode?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Can I print from or scan to Android™ Smartphone?
- 15I cannot install Brother drivers on Debian 10 (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18Can I use AirPrint with my Brother machine?
- 19How to identify your Operating System (OS).
- 20Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 21The image is ghosted.
- 22Can I use IPv6 with my Brother machine?
- 23Protect your Brother machine against unauthorised access over the network
- 24Scan from the Brother iPrint&Scan application using Windows Phone.
- 25Delete print jobs from the print queue.
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 28Printouts have wrinkles.
- 29Pre-Required Procedures (Linux)
- 30I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32Colored lines appear across the page.
- 33White lines or bands or ribbing appear across the page.
- 34White spots or hollow print appears.
- 35Can I print on transparencies e.g. for overhead projectors?
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39How do I install the Optional Tray Unit?
- 40What is the BRAdmin Professional software used for?
- 41Cannot print after a Windows 10 update (June 2020)
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 50I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
