FAQs & Troubleshooting
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342 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2What is Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6Print on plain paper or bond paper from the Manual feed slot
- 7The toner does not fix to paper well. (Poor fixing)
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Reset the network settings to the factory default (video instructions available)
- 11Turn the Toner Save Mode on or off.
- 12Can I print from or scan to Android™ Smartphone?
- 13Printouts have wrinkles.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 17When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 18I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 19Replace Drum
- 20Set up your Brother machine on a wireless network.
- 21I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Print a web page from iPrint&Scan when using an Android™ mobile device.
- 25I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 26Locate files scanned with ControlCenter3 (For Windows)
- 27Change the printer driver settings (Windows/macOS)
- 28Belt End Soon
- 29How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 30Jam Tray
- 31What kind of memory can I use?
- 32I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 33Reset the network settings to the factory default (video instructions).
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35Delete print jobs from the print queue.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Do I need a telephone line to send and receive faxes with my Brother machine?
- 40Setup and use Brother PC-FAX receiving
- 41Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 42The paper is skewed when it's printed.
- 43I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 44When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 45Jam Inside
- 46Can I print from DOS applications?
- 47When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 48I'm using Macintosh. What is the PreScan option used for?
- 49What driver package format is supported by my Linux distribution?
- 50A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.