FAQs & Troubleshooting
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346 Results
- 1Page skewed
- 2REPLACE DRUM
- 3Wireless setup is requesting a WPS PIN to complete the setup
- 4Check Connection
- 5I cannot print using my Brother machine on a wireless network (Windows)
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8What driver package format is supported by my Linux distribution?
- 9Document Jam
- 10Replace Toner
- 11Combine multiple scanned documents into a single file with PaperPort™
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13Enable the Brother machine's network interface.
- 14Gray background
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 17Setup and use Brother PC-FAX receiving
- 18How do I make my faxed documents lighter or darker? (Fax Contrast)
- 19I cannot print from my computer via USB.
- 20Clean the paper pick-up roller (video instructions available)
- 21Transfer faxes to the PC when my machine has a mechanical problem
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Pre-Required Procedures (Linux)
- 24I get a TS error when trying to print on a wireless network.
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26What is Brother iPrint&Scan?
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28Scan Unable
- 29MANUAL FEED
- 30Curled
- 31Store numbers on my Brother machine for easy dialing from the PC.
- 32Clear the "Scanner Locked" error message.
- 33I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 34"Offline" appears on the Status Monitor.
- 35Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37Configure the Scan to Email Feature (Linux)
- 38Paper size settings are unavailable when I print from OpenOffice (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 42Open the "Scanners and Cameras" and Properties.
- 43How to identify your Operating System (OS).
- 44I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 45The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 46CARTRIDGE ERROR
- 47The printer status is Offline or Paused.
- 48My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 49I am having a problem receiving faxes.
- 50Toner specks