FAQs & Troubleshooting
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MFC-7860DW
346 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Curled (video instructions available)
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Wrinkles or creases
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
What is Brother iPrint&Scan?
9.
Can I print from or scan to Android™ Smartphone?
10.
Curled or wavy
11.
Curled
12.
Page skewed
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
White lines across the page
17.
Reset the network settings to the factory default (video instructions).
18.
Hollow print
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Document Jam
21.
JAM DUPLEX
22.
Lines across the page
23.
The printer status is Offline or Paused.
24.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
25.
Poor fixing
26.
Toner specks
27.
Faint
28.
Replace Toner
29.
Check Connection
30.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?