FAQs & Troubleshooting
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348 Results
- 1How can I print, fax, copy and scan using A3/Ledger size paper?
- 2What is Brother iPrint&Scan?
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 9The printer status is Offline or Paused.
- 10Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 11One or more of my colors are not printing (blank). What can I do?
- 12I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 13Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14Preview the faxes I receive before I print them.
- 15Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17How do I know which side up my photo paper should be in the tray?
- 18Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 19Replace Ink
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23How to identify your Operating System (OS).
- 24Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 27Is my Brother machine compatible with Windows Vista?
- 28What is the BRAdmin Professional software used for?
- 29My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Pre-Required Procedures (Linux)
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37Scan and save a document in PDF format (Scan to File)
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39Where can I get FaceFilter Studio and what can I do with this application?
- 40Where is the USB port on the machine?
- 41Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 42"Offline" appears on the Status Monitor.
- 43Improve poor print quality.
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45When I print images, the quality is not good (Linux)
- 46I cannot send a fax using PC-FAX (Windows 10)
- 47Print command (LPR) (Linux)
- 48Set up your Brother machine on a wireless network.
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50Scan from the Brother iPrint&Scan application using Windows Phone.