FAQs & Troubleshooting
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MFC-6490CW
346 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Enable the Brother machine's network interface.
7.
How do I factory reset the network settings?
8.
Print the Network Configuration List
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
Wireless setup is requesting a WPS PIN to complete the setup
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
One or more of my colors are not printing (blank). What can I do?
14.
Replace Ink
15.
What is Brother iPrint&Scan?
16.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
17.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
When I print, the pages are smudged with ink. What should I do?
20.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
21.
Can I print from or scan to Android™ Smartphone?
22.
I am asked to enter a password when starting the Remote Setup application. What is the password?
23.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
24.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
25.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Print a web page from iPrint&Scan when using an Android™ mobile device.
28.
How to identify your Operating System (OS).
29.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
30.
Can I transfer faxes to the PC when my machine has a mechanical problem?