FAQs & Troubleshooting
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281 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 2I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 3The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 4Can I print from or scan to Android™ Smartphone?
- 5How do I adjust the number of times my Brother machine rings before it answers?
- 6I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 7Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 8I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9How to identify your Operating System (OS).
- 10Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 11I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 12Is my Brother machine compatible with third party print servers?
- 13I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14I'm using Macintosh®. What are the settings in the Scanner window used for?
- 15How do I program the date and time?
- 16Is there any way to reduce Ink consumption?
- 17Uninstall Scan-key-tool. (Linux)
- 18Delete print jobs from the print queue.
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20What is the Network Shared printing?
- 21Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 22When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 23What is the BRAdmin Professional software used for?
- 24Why can't I print when an ink cartridge is empty?
- 25What driver package format is supported by my Linux distribution?
- 26When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 27One or more of my colors are not printing (blank). What can I do?
- 28Scan a document in Mac OS X 10.6.
- 29Can I print a report that will show a listing of faxes I sent and received?
- 30How can I re-install the drivers?
- 31How do I replace the Ink Cartridge?
- 32What does "COMM.ERROR" on the LCD display mean?
- 33I'm using Windows®. Print speed is too slow. What can I do?
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37To install the printer driver easily using a tool. (Linux)
- 38Verify the Brother machine connected to the Wired Network (For Windows)
- 39The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 40The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 42Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 43Verify if the Brother machine has a dial tone
- 44Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 45I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
- 46I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 47Scan a document in Windows 8 and Windows 10.
- 48I am having issues with the paper feed. What can I do?
- 49The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 50What is Distinctive Ring and how do I program it?