FAQs & Troubleshooting
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242 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I connect the printer and my mobile device via Bluetooth®?
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 5I got an error while installing the printer driver. (Linux®)
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 9P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10(Video) 2-color Printing is not possible.
- 112-color Printing is not possible.
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 14Using the Communication settings (for Windows)
- 15How do I transfer label or slip templates?
- 16Using the Printer Setting Tool (for Mac)
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18How do I install/change the label roll?
- 19Use Remote Update to download files to your printer from an FTP server
- 20(Video) Small characters or thin lines are printed faintly.
- 21Can I create a label with time&date? (iPrint&Label)
- 22How to identify the printer's firmware version
- 23Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27How can I reset the printer?
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29Adding a custom media size for continuous tape / roll (Linux®)
- 30How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 31I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33What Android™ mobile application can I use?
- 34What iOS mobile application can I use?
- 35How do I switch to and use the mass storage mode?
- 36Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 37(Video) When I print many continuous labels, part of the label data is printed twice.
- 38Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 39How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 40How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 41Printing is not possible. (USB connection)
- 42How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 43Installing the software
- 44I cannot connect my printer and print via Bluetooth® on macOS 12.
- 45A security warning appears when accessing Web Based Management via HTTPS.
- 46I cannot print from the client computer to the printer on the print server. (Linux®)
- 47I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 48How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 49How to open the Devices and Printers window
- 50The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)