FAQs & Troubleshooting
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228 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 3How to identify your Operating System (OS).
- 4Jam Rear
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Protect your Brother machine against unauthorised access over the network
- 7Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 8No Toner
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10Add your Brother machine with AirPrint (macOS)
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 13Reduce printing noise.
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18The printer status is Offline or Paused.
- 19Print both sides of paper or a booklet automatically
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 21I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 22Toner Low or Prepare New Toner Cartridge
- 23Jam Inside
- 24When printing with monochrome laser printer, the print position shifts. (Linux)
- 25Print both sides of paper manually (For Macintosh)
- 26I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 27What driver package format is supported by my Linux distribution?
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 31Delete print jobs from the print queue.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34What is AirPrint?
- 35I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38Fuser Error or Self-Diagnostic
- 39Cover is Open
- 40Manual Feed
- 41Size mismatch
- 42What kind of memory can I use?
- 43When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 44Printable area
- 45Install the optional tray unit.
- 46Install additional memory.
- 47Print on labels and envelopes from the MP tray.
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 50The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)