FAQs & Troubleshooting
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HL-6180DW
228 Results
1.
Replace Drum
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
4.
Jam Tray 1 or Jam Tray 2
5.
Replace Toner
6.
I cannot print using my Brother machine on a wireless network (Mac)
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Jam Rear
9.
Print a web page from iPrint&Scan when using an Android™ mobile device.
10.
Change the printer driver settings (Windows/macOS)
11.
Curled or wavy
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Cover is Open
14.
Jam MP Tray
15.
I cannot install the driver when using the Driver Install Tool. (Linux)
16.
Fuser Error or Self-Diagnostic
17.
Drum Error (Drum!)
18.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
21.
I cannot print using my Brother machine on a wireless network (Windows)
22.
Protect your Brother machine against unauthorised access over the network
23.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
24.
Out of Memory
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
Can I print from DOS applications?
27.
What is the recommended paper?
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.