FAQs & Troubleshooting
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145 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I load A5 paper?
- 3How can I print on transparency sheets?
- 4The printer status is Offline or Paused.
- 5Print on custom-size (Long) paper.
- 6What are the suitable types of paper for this printer?
- 7What are the unsuitable types of paper to use on this printer?
- 8The machine does not print anything.
- 9I cannot print from my computer via network. (For Macintosh)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11How to identify your Operating System (OS).
- 12Can I print from or scan to Android™ Smartphone?
- 13I cannot print from Mac OS X.
- 14What can happen if the wrong paper is used in your machine.
- 15What is the printable area per page?
- 16What is the BRAdmin Professional software used for?
- 17The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 18I was using A5 size paper, but no I want to change it to another size. How should I do?
- 19What are the difference between PCL Driver and PS(PostScript) Driver?
- 20The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 21Can I print from DOS applications?
- 22Can I print using the IPP protocol on Windows XP?
- 23What is the life of the consumables?
- 24How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26Delete print jobs from the print queue.
- 27What is the Network Shared printing?
- 28Change the printer driver settings (Windows/macOS)
- 29The printer stopped receiving data halfway through the print job. What should I do?
- 30What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 31What kind of consumables or options does this printer use?
- 32How can I print envelopes?
- 33I cannot print from my computer via network. (For Windows)
- 34I cannot use the "Modules Update" button on Web BRAdmin.
- 35How do I factory reset the print server?
- 36Replace the toner cartridge.
- 37Cannot print after a Windows 10 update (June 2020)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40Functions supported in the Windows 7 built-in drivers
- 41I cannot print on transparency sheets.
- 42I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 43What do LCD messages on Display (Error Messages) mean?
- 44Selecting the best possible print quality from a Windows PC
- 45Selecting the best possible print quality from a Macintosh® PC
- 46I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 47When trying to print from Mac OS® X the print queue is stopped.
- 48The printer stopped receiving data half way through the print job. What should I do?
- 49I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 50My Antivirus Software gives a warning message during the installation of Web BRAdmin.
