FAQs & Troubleshooting
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Latest |
143 Results
- 116/04/2025I cannot print from my computer via USB.
- 207/01/2025Faint
- 313/12/2024How to identify your Operating System (OS).
- 410/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 527/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 601/06/2023Delete print jobs from the print queue.
- 727/03/2023"Offline" appears on the Status Monitor.
- 827/03/2023Change the printer driver settings (Windows/macOS)
- 927/03/2023The printer status is Offline or Paused.
- 1024/03/2023Open the Status Monitor
- 1117/03/2023The printer prints unexpectedly or it prints garbage data.
- 1215/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1314/02/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1419/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1519/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1613/12/2022Curl or wavy
- 1713/12/2022Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 1813/12/2022Turn the Toner Save Mode on or off.
- 1916/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2007/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2131/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2309/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2420/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 2523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2609/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2720/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2820/04/2022Uninstall the Brother Software and Drivers (Windows)
- 2914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3024/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 3124/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3310/11/2021Open the Control Panel (For Windows)
- 3412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3516/07/2020Cannot print after a Windows 10 update (June 2020)
- 3606/07/2020What driver package format is supported by my Linux distribution?
- 3702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4027/11/2019Print command (LPR) (Linux)
- 4127/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4215/11/2019Print command (cupswrapper) (Linux)
- 4329/10/2019Pre-Required Procedures (Linux)
- 4429/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4529/10/2019Large characters are printed incorrectly. (Linux)
- 4629/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4729/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 4823/10/2019To install the printer driver easily using a tool. (Linux)
- 4925/07/2019Black lines down the page
- 5027/06/2019Poor fixing