FAQs & Troubleshooting
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94 Results
- 1How to set up the cap frame driver. [Video instructions]
- 2How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 3How to Embroider on Pet Collar. [Video instructions]
- 4How to Embroider on Shoes. [Video instructions]
- 5How to Embroider on Bag. [Video instructions]
- 6How to Embroider on Clothes. [Video instructions]
- 7When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 8Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 9Maintenance (Cleaning around the needle plate) [ Video ]
- 10"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 11"Needle threader error" message appears on the LCD. What does it mean?
- 12How to use the Round frame (PRPRFK1) [Video instructions]
- 13How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 14"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 15How to Embroider on Cap. [Video instructions]
- 16Maintenance (Oiling the machine)
- 17"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 18Fabric and Thread
- 19Maintenance (Oiling the machine) [ Video ]
- 20Maintenance (Clean the hook) [ Video ]
- 21Maintenance (Cleaning around the needle plate)
- 22"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 23"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 24There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 25"This pattern cannot combine." message appears on the LCD. What does it mean?
- 26"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 27"This file cannot be used." message appears on the LCD. What does it mean?
- 28"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 29"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 30"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 31Maintenance (Cleaning the bobbin case)
- 32"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 33Fabric/stabilizer compatibility chart
- 34Embroidery
- 35"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 36"Please UNLOCK to use the Thead Trimmer." message appears on the LCD. What does it mean?
- 37"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 38"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 39"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 40"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 41"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 42"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 43"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 44"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 45"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 46"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 47"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 48"Picker error" message appears on the LCD. What does it mean?
- 49"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 50When thread got tangled