FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 3How do I connect an External Telephone?
- 4Can I print from or scan to Android™ Smartphone?
- 5What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 6How do I know which receive mode to select?
- 7How do I improve the copy or fax quality?
- 8What does "NG" on the Transmission Verification Report mean?
- 9Can I reduce the size of a received fax on this machine?
- 10My FAX/MFC will not Dial. Why?
- 11Vertical streaks appear in my copies.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 14Can an External Answering Device(TAD) be used instead of the built-in one?
- 15How does the "FAX/TEL" Mode work?
- 16What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 17How can I clear the "PAPER JAM" error message?
- 18What is Distinctive Ring and how do I program it?
- 19Can I confirm that the FAX was sent correctly?
- 20How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 21Do I need a telephone line to send and receive faxes with my Brother machine?
- 22My Brother machine has no power.
- 23I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 24Can I connect my External Answering Device in another room and still receive faxes?
- 25I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 26I am experiencing problems sending a fax, what can I do?
- 27"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 28Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 29How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 30Why can't I copy or send? All the keys just beep 3 times.
- 31Can I print a report that will show a listing of faxes I sent and received?
- 32How do I program the date and time?
- 33When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 34Why are my sent faxes always received with a black vertical line down the page?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?