FAQs & Troubleshooting
Popular |
63 Results
- 1Command List of brscan. (Linux)
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Operation system return error
- 4How to identify your Operating System (OS).
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Uninstall Scan-key-tool. (Linux)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
- 9Loading the Carrier Sheet.
- 10Can I print from or scan to Android™ Smartphone?
- 11What driver package format is supported by my Linux distribution?
- 12Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 13My scanner gets warm.
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15The scan quality is poor.
- 16Configure the Scan to Email Feature (Linux)
- 17Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19Duplex scanning cannot be performed.
- 20Cannot find the scanner (Error Code 2019: Initialization Failed)
- 21Paper suitable for scanning
- 22When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 23Scan using XSane or GIMP (Linux)
- 24The scanned documents are put into the incorrect order. (macOS)
- 25Delete a network scanner entry. (Linux)
- 26Pre-Required Procedures (Linux)
- 27Install PaperPort™ 12SE onto Windows 10.
- 28Install Presto!® BizCard® onto Windows 10.
- 29Windows 10 Support Information
- 30The scanned image is skewed.
- 31Calibrate your scanner.
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Important points for specifying the scan area (Linux)
- 34Uninstall the scanner driver. (Linux)
- 35I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
- 36Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
- 37Uninstall the Button Manager (Windows).
- 38The file size is too large.
- 39Change the paper settings. (Using DSmobileCapture)
- 40OCR feature does not work.
- 41Colors in the scanned image are dark.
- 42The scan speed is too slow.
- 43I do not have or lost the black and white calibration sheet.
- 44My scanner is connected but it will not feed my document or do anything else.
- 45A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 46Uninstall the scanner drivers (OS X 10.10 or greater).
- 47Clean the inside of the machine.
- 48Scan a document longer than 35.6 cm (14 inches).
- 49Check the firmware version.
- 50I cannot install the scanner drivers.